One login for every site we watch for you — track an incident from the moment it's reported to a finished case file, request service, and see what you're billed. No password to remember, just a link sent to your email.
Cases
Every incident, tracked from open to a finished report.
Submit a report
Open a new case in minutes — a person reviews every one.
Service & support
Request a visit, or get help with anything account-related.
Billing
See your plan, invoices, and when the next one is due.
Cameras & sensorsComing soon
Live views once your site's Milestone XProtect connection is live.
Client login
Enter the email on your account. We'll send a one-time link — no password to remember.
Sign in with your email and password. Haven't set one yet? Use an email link to sign in, then set a password from the account menu.
Live view is pending your site's Milestone XProtect connection. We're standardizing on Milestone XProtect for live view and recorded search — see the Events tab for exactly what was seen and when on any incident in the meantime.
License plate reads
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Camera activity (beta)
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Environmental, industrial & alarm devices
Sensors
Environmental & industrial
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Door/alarm sensor status is pending our Patriot integration. Door contacts, panic buttons and alarm zones will show live state here once a site's Patriot account is connected.
Everything the monitoring center has logged
Events
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Cases
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Submit a report
CrimeSave
Incident evidence service · by VigilantEye Monitoring
This opens a new case. A person reviews every report — for anything urgent or in progress, call 407-544-6344 instead of waiting on this form.
Life-safety emergency or a crime in progress? Call 911 first. This form is reviewed by a person but not monitored in real time, so it is not a substitute for emergency services.
Signage
Every account gets a free printable CrimeSave notice sign, personalized with your account code — print yours now. Want a weatherproof printed sign or window decal instead? Order one below, $25 each.
Service & support
Request a service visit or get help with anything account-related.
Past requests
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Billing
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Installations
Signed install sign-offs on your account — the technician's checklist and your signature from the day of install.